COVID-19 Information and Resources
Check back for office updates and announcements
ATTENTION: Due to the COVID-19 emergency, Dr. Toppenberg's office will remain open but the waiting room will be closed.
When you arrive in the parking lot, please call 423-787-7000 (Press option 0) for further instructions. Appointments for bloodwork are available, if desired.
We are continually monitoring the rapidly evolving situation with Coronavirus (COVID-19). The health and safety of our patients is always our top priority. We are closely following the guidelines updated by the Centers for Disease Control (CDC) to support a healthy and safe environment.
In an effort to reduce the risk of spreading COVID-19, please do the following:
If you have no known exposure to COVID-19 but you or a family member are experiencing mild symptoms such as fever, sore throat, body aches, or a cough that is not worsening, please stay home and call 423-787-7000. Press option 0 for guidance by office staff.
If you have a possible exposure to COVID-19 and are experiencing mild symptoms such as fever, sore throat, body aches, or a cough that is not worsening, please call the Ballad Health Nurse Connect line at 833-822-5523 for COVID-19 screening over the phone.
If you or a family member think you have been exposed to COVID-19 and develop a fever with severe symptoms such as significant shortness of breath, go to the nearest emergency room or call 911.
If you have an appointment for a regular checkup, please know that we are taking every step possible to make sure you are protected from possible COVID-19 exposure. However, if you are uncomfortable with leaving your house we are also offering telemedicine visits between our patients and their providers. These can be made from your smartphone or computer with webcam. Call 423-787-7000 and press option 0 for more information.
Here are some helpful links concerning COVID-19.
Think you might have COVID-19?
Please call 423-979-4689 to be screened if you are concerned you may be ill with COVID-19.
This Northeast TN COVID-19 Hotline is available daily 8 A.M. - 6 P.M.
Ballad also offers a 24 hour, 7 day a week nurse hotline at 833-822-5523